RIP Sub-editing 1987-2008

My blog mentor used to say keep your posts short. One point per post. Three paragraphs should do it.

Well, here it is. The perfect post. Albeit leading to 3,000 >more< words of juicy goodness about a trade that is being eroded, outsourced and killed off as mainstream media declines. Over on Subs' Standards, I've just posted up the final chunk of a three-part epic looking back over my 21 years as a sub-editor.

And here is it: RIP Sub-editing 1987-2008. Enjoy! Meanwhile check out these taster pics: of my old-skool kit and the changing size and shape of technology…

Typewriter, typescale, proof marks, reproduction computer
Typewriter, typescale, proof marks, reproduction computer
Typewriter vs laptop
Silver Reed vs MacBook

12 things I learnt at SXSW 2010

I learnt…

* …that Austin looks awesome from the 33rd floor

Frost Tower AustinFringe events outside of the main SXSW programme are occurring all the time. I just found out today for example that there were THREE Twitter parties (not just the official one). But you can often only come across these serendipitously through the people you meet at South-by. One off-programme invite I got was courtesy of Stephanie Frost, a rather lovely marketing lady from Atlanta and co-author of a new book called Marketing Unmasked. Being from Atlanta, she had access to SExSW (which spells Sex SW, I know), a party put on for those hailing from the south-eastern states. Stephanie’s invite took me to the Frost Bank Tower, the second highest building in Austin, for some rather pretty views, chats and a glass of the good stuff up in the 33rd floor penthouse suite.

* …the ABC of douchey panels
Sometimes you just get a panel that doesn’t live up to its blurb. Irritating if you picked that one out of three others that you also wanted to see. It happens; there are hundreds of panels at SXSW. Here are your options:
A. Revel in the backchannel snarking.
B. Leave in search of an alternative or take a sunshine break.
C. Use the time to catch up on your Twitter, emails, feeds, SXSW blog, uploading your SXSW pictures and video, filling in job applications, etc.

* …about the digital agency workflow
Well, one agency’s workflow in particular. I kind of felt sorry for Archetype, the Interactive Agency Workflow panel guys. They had a packed room but killed it by using themselves as the only example. Result? The room emptied by degrees. They also got a slating on the Twitter backchannel. However, being a web writer/editor, I’m often at the end of the digital agency production line and don’t get to see the overall process so this was quite interesting to me. It was good to see the wireframes, hear how not to burn out your staff and some ways of dealing with the post-delivery jubilance that is then crushed by the client hating it.

* …that being called a bitch is good news
I don’t >think< I’ve been called a bitch, but according to @Cinnachick on the #sxswbitch panel, I’m missing out, because this situation is full of WIN. ‘When they call you a bitch, it means you’ve won. Why? Because they aren’t smart enough to continue the conversation,’ she says. Fair point. She loaded this up with a whole list of projects set up by women who haven taken on the establishment in some way to create their projects. Here’s the blog post/slides.

* …that heartbreak and wonderful things often occur simultaneously
The Fray Café is a SXSW regular. It’s an event where people stand up on stage and tell stories, ­with only one proviso: IT MUST BE TRUE. Having had a couple of crap years here and there myself, several stories really resonated. One in particular from Baratunde Thurston, Web & Politics editor at The Onion, was both amusing and tragic at the same time. The audience was sworn to secrecy due to the personal nature of the story, but I was reminded of 1996 – the year I lost my Dad, uncle and grandmother, but also found one of my favourite friends and went off to explore the world. HsAPaPdY.

* …that the average blog is read by 6 people
That stat from Danah Boyd’s keynote. So think about that the next time you feel pressure or guilt to produce a blog post for your audience but should really do other, more important things instead.

* …to JFDI!
Am I a video blogger? No. But Social Wayne impressed on me to ‘JUST DO IT’ in his Becoming a Real-Time Video Blogger in 2010 talk and, you know what, I think I will. After all, YouTube is the No2 search engine, the 4th most visited website, has over 20 hours of video uploaded every minute and is watched for 8.3 hours every month by the average viewer. I also remember randomly overhearing in the corridors: ‘There are just too many words, man!’ So, my takeaway: more video. (And here I am in real-time trying to video blog after 22 hours no sleep on the train to Austin…)

*…two new words
Propinquity is the coincidence of being near – in ‘physical proximity, a kinship between people, or via a similarity in nature between things’. This was brought up by Peter Kim in the Social Business Design panel. Propinquity is what business has to fight/extend/engage with in order to get people to venture beyond their near friends/family. Twelpforce was an example quoted as helping creating this engagement and getting close to consumers by offering a Twitter help squad to answer questions beyond the local store experience. Slacktivist was another word from the Little NGO That Could panel but for some reason this type of portmanteau word reminds me too much of chillaxin’. Bleugh.

* …that content strategists are like WallE
We go around cleaning up the Armageddon-like mess of crap that has been thrown up on the Web often without a thought by brands, marketers and others. And when we find something beautiful amongst the endless crap we get all excited and want to store it and share it. The WallE analogy was used by Kristina Halvorson to bookend her Content Strategy FTW talk.

*…about porn startups
I think #futuresmut was one of the catchier hashtags of SXSW this year and the potential for a smutty backchannel loomed large, especially when an attendee arrived wearing an above-the-knee kilt. While the backchannel (surely a smutword in itself) had a humour fail, the panel did with get right down-to-business (#smutgalore) with pointers for the wannabe pr0n kings and queens in the Hilton Ballroom. Conrad Hilton must be turning in his grave. Here’s what the man in the kilt doodled during the panel by the way – check out the hairy knees.

* …that journalism is getting interesting again
The panel on combining news with context (how revolutionary!), or context with attached news, had some great speakers. What seems clear is that big organisations ar failing to do this well because they are constrained by their traditional roles – which leaves opportunities for the agile. The other interesting thing was The Newspaper Club – a 4IP-funded tool called ARTHR for producing your own newspaper on those ‘magnificent bits of infrastructure that are just lying around’ – printing presses . I heard more than one classic Austin ‘awesome’ when people circulated the ‘limited edition’ newspaper the group had printed at 7am that morning on the Austin Statesman presses. As the endline of the presentation went: ‘We have broken your business, now we want your machines.’ How funny that the internet is accelerating content in the form of old-school newspapers, and how great that these newspapers are made by the readers themselves using traditional publishing infrastructure.

* …that we are networking as Rome burns
Sci-fi author Bruce Sterling traditionally does the final remarks of SXSW and this year his dour look into the future added a fat dollop of real-world context to all us little digitalists running from panel to panel, searching for answers to today’s business conundrums. But in essence we must face the digital demonetisation of our new world – many business models are broken and the numbers involved in their replacements are not large enough to sustain us. Oh and we will be hated by future generations for what we are building or throwing away now – just to warn you.

Tomorrow: the practical gains of attending SXSW this year. [UPDATE: now blogged at Five things I gained at SXSW 2010].

My first video interview ends in a Midlands Today fantasy

This is quite exciting, to me anyway, because I've done print interviews and I've taken video – now I've finally put both together. There are lots of mistakes but on the whole I'm not unhappy with it, especially as it runs uncut with no major hiccups.

Video interviewing feels kind of like driving a car. You can steer perfectly well but then you have to learn to duck-paddle your feet at the same time. Ie, you can ask questions but you also have to be thinking about the shot, and the directional mic (oops), and a good final line, and what they are saying, and what you might ask next, and oh dear, did I not even mention the name of the shop or who Chris and Pete are. (Well, it was spontaneous.)

In digital journalism, you'll also most likely be holding the camera, too – fortunately, it was an easily manageable Flip in this case – but it can be hard to hold it steady when you're gesturing with the other hand to keep on talking or trying to direct Pete Ashton back into shot…

Then you'll need to write up a traditional news intro for your BBC Midlands Today presenters (or whoever), something like:

'Retail is hard!' – that's the view of two local bloggers who have become shop managers overnight after opening the BullRing's first-ever pop-up arts shop.

Local artists in Birmingham will be competing alongside big names such as Debenhams and Selfridges, after Chris Unitt and Pete Ashton were offered the chance to turn their arts blog into a retail opportunity in one of Europe's largest shopping centres.

Called Created in Birmingham, after the blog, the shop aims to sell everything from paintings and prints, t-shirts to local photographs, all made by Birmingham artists. Shoppers are even being encouraged to come in and have a chat on the sofas to find out more about the artworks and how they are made.

It opened last night [25.02.2010] and we went along just as they let out their last customer…

Created in Birmingham shop opening night from Katchooo on Vimeo.

Then simply finish with a few quick voxpops with local grizzled shoppers, a cheesy chat between Nick Owen and Suzanne Virdee, and that's a wrap.

Ok, well maybe I need a bit more practise first.

For more on the CiB shop, here's the lowdown from the CiB blog.

Transparent journalism – the Web 2.0 way to compile a Top 10 list

Been having fun over on my travel blog Tourist Vs Traveller with exposing the messy inner blood and guts of how I put together two Valentine's Day features on the 'top 10' romantic places in the UK and around the world. The main mashup was an experiment using TravMedia for the big callout for suggestions, Google Docs as a collecting funnel and Twitter as a refinement option for feedback from the non-PR world.

It was going to be a short exposé but in the end turned into a five-part series, culminating in the Creative Commons release of all the PR source material, featuring 101 romantic places around the UK and the world.

I think different people will be interested in different links depending on whether you're a journalism student, a social media or digital journalist, or a reader in lurve, so here they all are:

  1. Behind the scenes of a travel feature – pt 1: transparency and the trouble with top tens
  2. Behind the scenes of a travel feature – pt 2: the commission
  3. Behind the scenes of a travel feature – pt 3: the seven tools of feature research
  4. Behind the scenes of a travel feature – pt 4: the results of the Google Docs experiment
  5. Behind the scenes of a travel feature – pt 5: 101 romantic places around the world

NYE at Birmingham Coach Station

NYE2009_Birmingham_Bus_stationApologies for the cross-posting but my new travel blog Tourist Vs Traveller is now up and running, and has some nice, shiny new content on it so I'm shouting about it a bit.

It being that time of year, I've just posted up my 10 New Year's travel resolutions for 2010 on there and also ticked one of them off by writing up a picture post on the recently opened Birmingham Coach Station, where I spent a rather entertaining New Year's Eve.

PS Can you spot me in the Christmas bauble?

I'm launching a new travel blog

It's been two years since I started my first travel blog, What To Wear Where, in an effort to answer the niche packing question: 'What do you wear in trendy Reykjavik in below-freezing December?' While I still think the idea of packing help for any destination/event still has legs, and the blog still brings in a fairly steady stream of traffic, without a community to fuel the ideas, What To Wear Where sort of got stuck in the doldrums.

So I'm going back to basics. I've set up a new blog as a playground for my travel journalism. It's called Tourist Vs Traveller (not for any deep and meaningful reason but because it was free) and you'll find it at http://touristvstraveller.wordpress.com/.

Playing with travel journalism…
Playing with travel journalism…

Crowdsourced and client-led content
The first experiment is that I hope the content will be led by others – and my opening post is asking for your input. I'm soliciting views about what kind of content to publish because I don't want the content solely to be defined by me as a journalist. It could be anything, I am open to suggestions. What I do want to do, though, is use it as a place to experiment with lots of lovely Web tools. With a background in digital client publishing, I'm also interested in travel companies who want me to create online content for their offering – not marketing fluff, but the real stories behind the PR, the kind of content that DOES help people decide to buy your product – or not! Y'know, useful stuff.

The problem with travel writing
So what travel writing is out there right now? On the Web, we have trip blogs, review sites and an avalanche of whinging UGC that is rapidly becoming meaningless as a way to make buying decisions. There are also some nice up and coming blogs from travel journalists and bloggers – I'll be adding them to the blog roll as time goes by. In print, we have standard travel narratives and a limited number of news items published by newspapers and magazines and written by a rather exclusive club of commissioned travel journalists (or staff writers on a freebie). And on TV, we have an increasing amount of celebrities and comedians being sent off around the globe in the name of entertainment.

What is harder to find is a middle-ground between Jo Bloggs naming and shaming their hotel and the angled/subjective narrative of the commissioned travel writer/presenter.

Finding fresh ways to tell the story
Where I do find decent content, I'll be linking to it though. I suspect that, for now and for a while, it will be possible to aggregate good examples of experimental travel journalism.

But I think there is also room for journalistic content that goes behind the scenes of a travel product, that tells stories that the newspaper doesn't have room for, or that revisits classic stories from new angles using audio, video, slideshows, aggregated content and social media. It would be great to break out from the form – after all, traditional travel writing is itself rather stuck in the doldrums, in style and structure, in privileged points of view, and because collapsing print budgets mean fewer outlets and options for travel journalists

And I think that the travel industry could potentially pay for this content now that their outlets for print editorial are shrinking – to explain, here's my earlier posting on a potential new business model for travel journalists.

So that's it for now. Please visit the blog and post your comments. I've got the first couple of posts up – all about the nonsense of tourism slogans inspired by two days spent at the World Travel Market (WTM) in November.

And especially for Brummies, there's a winning marketing slogan from St Johns Hotel, Solihull at the end of Around the world in 44 tourism slogans.

WTM2009: three firsts and a load of balls

So yesterday I learnt how to use a Flip – an indepth 30-second lesson conducted by Pete on the 45 bus into town (yes it really is that easy). And today I shot my first proper video and just now did my first bit of video editing in iMovie (not so easy, found it a bit finicketty) and uploaded to YouTube (Vimeo logins disabled).

Fortunately there are plenty of random scenes to shoot at the first day at World Travel Market 2009 and while I didn't spot any crazy folk dancing, there were some top footie skills going on at the WTM entrance, promoting sports tourism to South Africa for the 2010 FIFA World Cup. So here's the results – enjoy 40 seconds of some pretty neat ballplay.

More tomorrow…

WTM and a new business model for travel journalism

wtm_30_yrs_cmykLater today I'm off to my fourth World Travel Market, held annually at London's Excel every November. Around 50,000 travel industry people attend each year. In 2008, 187 countries and regions set out their stall, filling up 43,000 sq m of space. Last year there were stage shows featuring folk dancing from Kazakhstan, Thai massages on the Thailand stand, saki hour via Japan, Uri Geller breaking spoons with his mind on the Israel stand, and so on. This year, no doubt, there'll be more of the same and on the same grand scale for although it's a trade-only show, I think is the third largest show currently held in the UK, behind the Motor and Home Show.

This is the second vast conference I've attended this year. The first one was SXSW Interactive, a five-day event on all things interwebbie, in Austin, Texas – I tried to blog about my SXSWi but most of it remains in my head. Will see what stories WTM 2009 throws up.

If you're going to WTM, and would like to meet, the best way to make contact with me is via Twitter: @fionacullinan. I'll be checking it and tweeting from it throughout Monday and Tuesday.

My plan for Monday press day is:

  • 10-11 WTM Forecast Forum
  • 10.30 Maldives press conference
  • 12-1 Korea Tourism Org wine/buffet lunch (Novotel)
  • 1-2 Rezidor Hotel Group press reception
  • 3.30 US Travel Association
  • 4 Wandering!
  • 6 Sri Lanka press reception
  • Eve: Travtweetup, WTM Special

My plan for Tuesday seminar day is:

  • 11-12 Innovative Travel Marketing in a recession
  • 12 Irish stew on the Ireland stand
  • 12.30-1.30 Content matters
  • 2 Wandering again.
  • 4.30 Technology and Online Travel drinks reception
  • Eve: Travel Blog Camp.

Sometimes schedules go astray and I'm happy for this to happen in the accelerated serendipitous environment of a digital WTM. Because the other main reason I'm attending WTM is to put myself out there for blogging work, either corporate blogging or creating content for tourist boards and travel companies. I've been doing this for a large non-travel organisation on the subjects of innovation and entrepreneurship but would love to do it in the sector I'm passionate about and to combine it with my love of digital content.

WTM tip: find good writers
In the WTM PR manual there's a tip sheet for companies to get the most out of WTM. Point 5 says this:

Get good writers and PR people onboard
It makes sense to get great story writers and PR people on board – preferably individuals who have previous experience working with travel products and who know your target media. The more professional in your approach, the more professional you will appear to the press.

Twice in the last year, I've been told by leading travel editors that there is no longer a freelance budget for travel articles. Well, it was hard enough to make a decent income from travel writing before. Now it seems impossible. The newspaper industry is still where PRs are concentrating their efforts and, increasingly, 'influential' travel bloggers – neither of which offers much of a business revenue model for the travel journalist.

A future travel journalist business model?
But I think PRs (and travel companies and travel journalists) are missing a trick. With traditional outlets shrinking, there is a market for creating content direct for the companies and tourist boards. They need someone (a digital journalist would make sense!) to tell their own stories and put them out there to be picked up directly by prospective clients, by editors and by search engines.

They need to, as WTM suggests, find good writers to tell these stories for them and put together a package of content that helps a prospect decide whether they want to visit that destination or book that tour – essentially, write, photograph and video the kind of things a travel journalist would research as a matter of course, adding value to their offering by being useful to the client. And why restrict this content to the occasional press article; why not magnify your offering by hosting them on your own travel sites. If they are good, other sites and blogs will link to them.

For more information on this, check out my comments on where travel journalists might progress to on Travel Blather's post about paid for content and objectivity. It's not that I'm giving up on 'objective' travel writing for print, just trying to find a new ways to work, because increasingly the old ways aren't working.

Eh voila. C'est tout. Off to learn how to use a Flip camera now. See you at WTM.